An issue with automatic cloud provisioning of the Huawei TE10 endpoints using the default settings has been identified.
Please use the following work flow when provisioning TE10 endpoints to the Videxio service.
Exit out of the Cloud Provisioning Menu, then configure the device with the following settings:
H323/SIP Settings Menu -
- Set the TLS verification to: Disable
- Set TLS encryption type to: Auto
Then proceed to activate the endpoint with Cloud Activation
Documentation regarding managing the TE10's encryption settings can be found at the following address: Huawei TE10 Support Documentation