My Meeting Video Web & Desktop Known Issues and Limitations

My Meeting Video 2.0 is a major upgrade and harmonization effort of both web and desktop app.

Enhancements for web include:

  • You can now call someone’s video address straight from the browser. (Within or outside your company.)
  • Receive incoming calls straight from your browser.
  • Find contacts and rooms easier with separate tabs.
  • Recent calls

Enhancements for desktop include:

  • Control participants from inside the app. Call, Mute, Disconnect or Invite participants.
  • Audio + Presentation only is now supported.
  • Turn your camera or microphone off before joining a call.
  • Improved Window handling for switching to different apps during a call.

Known Issues and Limitations:

  • Screen sharing by application is not supported on Windows 10 desktop version of MMV. (#124)
  • Calling to an incorrect off-net address can create a call with a black screen. (#350)
  • The recent calls list does not update immediately. (#706)
  • Searching in Internet Explorer may not work after clicking on the account profile. (#989)
  • Ricoh IWB users are unable to restore My Meeting Video from PIP mode. (#1022)
  • Searching for a URI in the local contacts list will not show as a contact. (#1112)
  • Connecting via WebRTC in Safari is much slower to connect than other browsers. (#1128)
  • Virtual Camera Drivers for devices and applications such as Panacast, ManyCam, or Wirecast may not show properly on Desktop MMV. (#1234) - Fix has been identified, not yet released.
  • Longer display names may not appear in the participants list. (#1375)
  • Incoming Audio Call Notifications will not work in Chrome 66. (#1379)
  • Incoming Audio Call Notifications do not work on Safari 11. (#1383)
  • Classic users with no rooms are unable to see the camera/device settings button in preflight for point to point calls. (#1604)
  • Bluetooth audio does not work correctly in Firefox and Safari. (#1623)
  • Unlisted rooms are not listed for admins. (#1729)
  • Reduce desktop app's minimum height and width limits. (#1781)
  • Locking a room on mobile MMV will cause PVA and endpoints to show as locked on MMV web and desktop. (#1792) - Pending next release.
  • On Mac PIP mode occurs on dual screens after entering full screen. (#1794) - Pending next release.
  • After logging out and back in again users may need to clear their cache to have page load properly. (#1808)

Have you found a bug you’d like to report?

If you have not found your issue on this list please use the below template to report your issue and send it to send it here.

#### App ####

- Version (e.g. 2.x.y (z)):

#### Device ####

- Model (e.g. iPhone 7):
- OS (e.g. iOS 10.x.x):
- Client(Web or Desktop):
- Browser Version (e.g. Chrome 56.x):

#### Steps to reproduce ####

1. Step one
2. Step two

#### Actual behavior ####

This thingy WORKS this and that way...

#### Expected behavior ####

This thingy SHOULD WORK this and that way...
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