Disconnect policies on VMRs

For security reasons and to limit potential financial risks, Videxio has implemented various disconnect policies on the VMRs:

  1. If using host PIN: any remaining guests are disconnected 5 minutes after the last host has left the VMR
  2. If a participant is not sending any media (audio and video): the participant is disconnected after 2 minutes
  3. If there is only one participant in the VMR, there are different disconnect times depending on the type of VMR:
    1. Pay-as-you-go (PAYG), Shared Minutes, and Personal VMR (as part of an EUL subscription): 15 minutes
    2. Fixed ports: 3 hours and 15 mins
    3. Team VMRs: 4 hours
  4. All VMRs disconnect all participants after 12 hours of continuous connection.
Was this article helpful?
4 out of 4 found this helpful
Have more questions? Submit a request

Comments

1 comment
  • Not clear what PAY G is.

Please sign in to leave a comment.