Videxio Software Client Calls With No Local Camera: Expected Behavior

One call scenario which appears sporadically involves the use of a software client registered to the Videxio Service, either application-based or browser-based, when there is no local camera present. Such a scenario may be due to the use of a desktop/tower Personal Computer where there is no built-in camera device. In such situations it is useful to understand the expected behavior for the resulting connected call, in terms of what video media streams are available.

For browser-based video to Virtual Meeting Rooms, there is no explicit support for a camera-less scenario. The browser-based video experience will vary depending on what is possible with the built-in WebRTC capabilities of the various WebRTC-capable browsers on various Operating Systems, or on what has been made possible via a Videxio-authored Plug-in for non-WebRTC web browsers. As a video company the expectation is that there would be a camera available, and hence the various browser-based video options were officially released with this test case scenario in mind.

The following table catalogs the expected results with the given software client selections and versions:

 

Software Client

Main Video

Content Video

My Meeting Video 1.1.0

Video seen when using Windows 8.1

Audio-only when using Windows 10

Bidirectional content share

Polycom RealPresence Desktop 3.7.0

Video seen when using Windows or Mac, all versions

Bidirectional content share

Cisco Jabber Video 4.8.8

Video seen when using Windows or Mac, all versions

Bidirectional content share

WebRTC -- Built-in

(Google Chrome 56.0.2924.87, Microsoft Windows)

(Google Chrome 56.02924.87, macOS)

Video seen when using Windows 8.1

Audio-only when using Windows 10

Audio-only when using Mac OS

Bidirectional content share

WebRTC -- Built-in

(Mozilla Firefox 51.0.1, Microsoft Windows)

(Mozilla Firefox 51.0.1, macOS)

Call Does Not Proceed, Accessing camera and microphone failed, when using Windows 7 or 8.1

Audio-only when using Windows 10

Audio-only when using macOS

N/A when using Windows 7 or 8.1

Bidirectional content share when using Windows 10

Bidirectional content share when using macOS

WebRTC -- Built-in

(Opera 43.0.2442.806 (PGO), Microsoft Windows)

Video seen when using Windows 8.1

Audio-only when using Windows 10

Receive-only for content share

(Content transmit not supported)

WebRTC -- Plug-in

(Microsoft Internet Explorer 11.0.9600.18538)

Video seen when using Windows 8.1

Audio-only when using Windows 10

Bidirectional content share

WebRTC -- Plug-in

(Apple Safari 10.1)

Audio-only

Bidirectional content share
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