Videxio Software Client Calls With No Local Camera: Expected Behavior

One call scenario which appears sporadically involves the use of a software client registered to the Videxio Service, either desktop application-based or browser-based, when there is no local camera present. Such a scenario may be due to the use of a desktop/tower Personal Computer where there is no built-in camera device. In such situations it is useful to understand the expected behavior for the resulting connected call, in terms of what video media streams are available.

Starting with the release of My Meeting Video Desktop and Web 2.0 in April 2018, the development of software clients for the desktop and web browser became one and the same, sharing a common code base which permitted back-end server-side changes to be developed and deployed in unison for both client interfaces. With the release of MMV Desktop and Web 2.0.9 on July 5 2018, explicit accommodation was made for scenarios where no local camera is present.  Contrasted with prior releases of MMV Desktop and the MyVidexio/MyPages software client interfaces, MMV Desktop and Web now explicitly handle the case of no local camera present instead of relying on the individual desktop Operating System and/or web browser vendor type to handle the scenario based on its own device/WebRTC implementation.  

The following table catalogs the expected results with the given software client selections and versions:

Software Client Main Video Content Video
My Meeting Video Desktop 2.0.9

Far-end video is received.  Tested with Windows 7 SP1, 8.1, 10, and MacOS 10.13.5.

Bidirectional content share
Polycom RealPresence Desktop 3.9.0

Far-end video is received.  Tested with Windows 7 SP1, 8.1, 10, and MacOS 10.13.5.

Bidirectional content share
Google Chrome WebRTC Built-in    

Chrome 67.0.3396.99

 

Far-end video is received.  Tested with Windows 7 SP1, 8.1, 10, and MacOS 10.13.5. Bidirectional content share
Mozilla Firefox WebRTC Built-in    

Firefox 61.0.1

Far-end video is received.  Tested with Windows 7 SP1, 8.1, 10, and MacOS 10.13.5. Bidirectional content share
Opera WebRTC Built-in    
Opera 54.0.2952.51

No far-end video received in Windows 7 whether camera is present or not.

Far-end video is received with Windows 8.1, 10, and MacOS 10.13.5.

Receive-only for content share

Microsoft Internet Explorer

   
Internet Explorer 11.112.17134.0 No native WebRTC support. User will be offered to download and install MMV Desktop. Bidirectional content share

Microsoft Edge ORTC Built-in

   
Edge 42.17134.1.0 Far-end video is received.  Tested with Windows 10. Receive-only for content share
Apple Safari   Bidirectional content share
Safari 10.1 Non-WebRTC No native WebRTC support. User will be offered to download and install MMV Desktop. Bidirectional content share
Safari 11.1.1 WebRTC Built-in Far-end video is received.  Tested with MacOS 10.13.5. Receive-only for content share
 
Last updated: 2018-07-07
 
 
 
 
 
 
 
 
 
 
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Comments

2 comments
  • Could you please update this article? I'm interested in My Meeting Video 2.0, Chrome, Firefox.

  • Hello Manabu, the article has been updated and now also carries a "Last Updated" timestamp at the bottom of the article.

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