Resolved: H.323 disabled on Polycom Endpoint Registrations

Polycom Group Series and HDX endpoints that are provisioned to the Videxio service network are currently having their H.323 stack disabled by the provisioning service.

 The Videxio DevOps team has restored the ability for Polycom endpoint subscriptions to use H.323.

Please note Videxio continues to disable the H.323 option for Polycom RealPresence Desktop, Mobile, Tablet, and endpoints that are registered using a serial number.


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