MMV Logfile Retrieval Instructions

Windows:

  1. Press the Windows Key and Search %Appdata%, and press the enter button on your keyboardRoaming.PNG
    • This should open up a window showing you the file location Roaming which is in the %APPDATA% file.
  2. Find the Folder "My Meeting Video" and open it.MMV_Location.PNG
  3. There find the file "sleipnir-run.log". This is the file you are looking for.

 

Macintosh:

  1. Open Finder.
  2. Once Finder is open click on Go in the file menu at the top left portion of your screen.
  3. While Go is open Click and Hold the Alt or Option key. 
  4. You should see a new option appear labeled "Library"LibraryOptionKey1.gif
  5. Click on Library and Find the Application Support folder and open it.
  6. Inside of that fold locate the MyMeetingVideo folder and open it.LibraryOptionKey2.gif
  7. Inside of the MyMeetingVideo folder find the file named "sleipnir-run.log".
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